Returns Policy

How do I return items?

  • Please return any products to: The Returns Department, Cookson Precious Metals, 59 - 83 Vittoria Street, Birmingham, B1 3NZ.
  • Include a covering letter stating your account / invoice number, the reason why you are returning i.e. un-required and what action you need i.e. credit and we can organise that for you.

  • Please contact our sales office to help process your returned goods quickly and efficiently. Click here to e-mail our sales office.
  • Returned goods will be credited if returned in their original condition, and with the original (or copy) invoice and/ or a covering letter.
  • Goods accepted for return will be credited at the price on the date of invoice.
  • You may cancel your order by giving us notice of cancellation within 30 days of the date of ordering. Such notice may be given by mail, fax or email. If you are cancelling because of any problem with the goods, please notify us of the problem at the time of cancellation.
  • Special order items including some cut bullion will not be accepted for return.

Company Details

Address:
Cookson Precious Metals Ltd,
59-83 Vittoria Street,
Birmingham,
B1 3NZ

Company Registration No. 2775187 (England)
VAT Registration No. GB662 8580 08

 

Cookson Recycled Gold

Cookson recycled gold has been recycled back via a traceable process into fine gold. The feed material for it comes in the form of scrap from market sectors such as the jewellery, giftware, medical and electronics industries.

When you buy recycled gold from Cookson Precious Metals you're purchasing a 100% recycled gold with none of the associated human or environmental problems that can sometimes be associated with mining. You're also buying gold whose origins will appeal to your customers - in an increasingly eco-aware marketplace.

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Era Micro Males Package 811127

Item No: ZRA 0033

In Stock

Era Micro Males Package 811127 - ZRA 0033

Full product details

Prices for precious metal products are an estimate only and can vary slightly depending upon the metal price, the actual weight and the cutting tolerances which we are able to achieve.

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Delivery

CORONAVIRUS DELIVERY UPDATE - Our logistics operation are working hard to maintain service levels. Please note some parcels, including those ordering from outside the UK, may take longer to be delivered than the time frames stated here. For latest updates on our service click here.

UK Mainland
1st Class* 1-2 Working Days
Next Day Delivery* Available on orders up to 6pm Mon-Thu (selected couriers only)
Saturday TNT Delivery* Available on orders up to 5pm Friday
Click and Collect Available in as little as 1 hour to our Birmingham and London Stores
Eire / Ireland
Eire International Delivery* 3-6 Working Days
Courier Delivery* from 2-3 Working Days
EU countries
Standard Airmail Delivery* 3-10 Working Days
Courier Delivery* from 2-3 Working Days
Rest of the World
Standard Airmail Delivery* 5-10 Working Days
Courier Delivery* from 3 Working Days

*Some delivery services may not be available in your area or for selected products or baskets. Accurate delivery services and prices will be presented on checkout

Returns Information

To support our customers who may be self isolating during this time, we have extended our FREE returns to 180 days. Please note standard return exceptions such as cut bullion will still apply.

You can email us with your questions and feedback. We really appreciate your comments, why not tell us what you think of our products or how we can make your on-line shopping experience even better.

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© 2020 Cookson Precious Metals Ltd. VAT Registration No. GB161 8062 21. Registered in England no. 2775187. Registered Office: 59-83 Vittoria Street, Birmingham, B1 3NZ
Tel: 0345 100 1122 or 0121 200 2120 Fax: 0121 212 6456