Delivery methods
How we calculate our postage costs
The postage charge will vary depending on the weight & value of your goods, our online shopping basket always clearly displays the relevant postage options and postage costs for your basket.
Our postage costs start from the following:*
*Please note that these prices are too used as a guide only and may vary due to the weight and value of your parcel.
Do you accept International Orders ?
Cooksondental welcomes orders from all over the world, and currently deals with customers in over 50 countries.
Our delivery methods to International countries include:
International postage prices vary depending on the weight and value of your goods, our online shopping basket always clearly displays the relevant postage options and postage costs for your basket.
If you are looking to order hazardous goods, please note that some carriers will not take these. If you want to purchase hazardous goods, please email your query to dental@cooksongold.com. We will then be able to advise if this item can be sent to your country.
Can I order on-line and collect from our counters ?
You can now click & collect from our Birmingham Jewellery Quarter counter.
How do I return items?
Please return products to: The Returns Department, Cookson Dental, 59 - 83 Vittoria Street, Birmingham, B1 3NZ
Include a covering letter stating your account / invoice number, the reason why you are returning i.e. un-required and what action you need i.e. credit and we can organise that for you.
If you are returning an item and you request for another product, then please be aware that a credit will be raised on the returned product. A new order will then be raised for the new product. If you pay for your orders using a credit or debit card, then we will contact you for payment.
Please contact our sales office to help process your returned goods quickly and efficiently. Click here to e-mail our sales office.
Returned goods will be credited if returned in their original condition, with the original invoice and/ or a covering letter
Goods accepted for return will be credited at the price on the date of invoice.
Goods returned for credit that were correctly supplied, may be subject to a handling charge.
Goods that are cut to your requirements i.e. sheet, wire, chain, etc, may be subject to a handling charge.
Sorry, but we are unable to cover the cost of return postage except where items are faulty or have been sent in error.
Part orders
Our on-line shop will highlight any out of stock items / part orders and provide you with three options. Simply choose one of these options as you checkout. The options are as follows:
* Please be aware that any items left on back order will be subject to an additional postage cost.
Include a covering letter stating your account / invoice number, the reason why you are returning i.e. un-required and what action you need i.e. credit and we can organise that for you.
Address:
Cookson Precious Metals Ltd,
59-83 Vittoria Street,
Birmingham,
B1 3NZ
Company Registration No. 2775187 (England)
VAT Registration No. GB662 8580 08
Cookson recycled gold has been recycled back via a traceable process into fine gold. The feed material for it comes in the form of scrap from market sectors such as the jewellery, giftware, medical and electronics industries.
When you buy recycled gold from Cookson Precious Metals you're purchasing a 100% recycled gold with none of the associated human or environmental problems that can sometimes be associated with mining. You're also buying gold whose origins will appeal to your customers - in an increasingly eco-aware marketplace.
Product Code: Z85 070
£1.64 exc. VAT
£1.97 inc. VAT
Prices for precious metal products are an estimate only and can vary slightly depending upon the metal price, the actual weight and the cutting tolerances which we are able to achieve.
You can email us with your questions and feedback. We really appreciate your comments, why not tell us what you think of our products or how we can make your on-line shopping experience even better.
Further information
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© 2019 Cookson Precious Metals Ltd. VAT Registration No. GB161 8062 21. Registered in England no. 2775187. Registered Office: 59-83 Vittoria Street, Birmingham, B1 3NZ
Tel: 0345 100 1122 or 0121 200 2120 Fax: 0121 212 6456